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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All CROCODILE products

The group "New Technologies" offers for review the products of the plant CROCODILE: cleaning machines of drum, sectional, rod type, pipe cutters, punching rods, tapes, nozzles, plumbing cables, plungers
  • Drum cleaning machines CROCODILE
    Drum cleaning machines
    SP-MD-50, SP-HD-75, etc.
  • Sectional machines with electric drive CROCODILE
    Sectional machines with electric drive
    SP ND201 et al.
  • Sectional cars with gasoline drive CROCODILE
    Sectional cars with gasoline drive
    50910-55-30 , etc.
  • Rod machines with gasoline drive CROCODILE
    Rod machines with gasoline drive
    Mamont 2.0 30 m, etc.
  • Pipe cutters CROCODILE
    Pipe cutters
    70312-4-6s Hx4 cutter, etc.
  • Punching rods and nozzles CROCODILE
    Punching rods and nozzles
    50811-H10, 50812-H10, etc.
  • Punching tapes CROCODILE
    Punching tapes
    50512-19-30, 50512-19-15, etc.
  • Plumbing cables CROCODILE
    Plumbing cables
    50310-10-30, 50310-13-23, etc.
  • Plungers CROCODILE
    Plungers
    Typhoon, etc.

NEW TECHNOLOGIES GROUP

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